BellaScento Fragrances (“Company”, “BellaScento”, “we”, “our”, “us”) respects your privacy and is committed to safeguarding the personal information you share with us through our website and digital platforms.
This Privacy Policy outlines how we collect, use, store, disclose and protect your information in accordance with applicable laws in India, including the Information Technology Act, 2000 and relevant rules.
1. Information We Collect
We may collect the following types of personal information:
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Full name, email address, and phone number
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Shipping and billing address
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Order history and transaction details
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Customer support interactions and communications
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Device information, IP address, browser type, and usage data
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Cookies and tracking technologies for analytics and performance
We do not intentionally collect sensitive personal data such as biometric information, health records, or Aadhaar-related details.
2. Purpose of Collection and Use
Your information is collected and used for purposes including:
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Processing and delivering your orders
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Managing payments, returns, and refunds
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Providing customer support and resolving concerns
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Sending order updates and promotional communications (with consent)
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Enhancing website functionality and user experience
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Ensuring compliance with legal and regulatory obligations
3. Payment Security
All payments are securely processed through trusted third-party payment gateways.
BellaScento does not store or have access to your complete card details, CVV, or banking credentials.
4. Sharing and Disclosure
We may share your information with:
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Payment gateway providers
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Shipping and logistics partners
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Technology, analytics, and marketing service providers
Such sharing is strictly limited to operational needs.
We do not sell, rent, or trade your personal data to third parties.
5. Data Security
We implement reasonable security practices, including secure servers, restricted access, and encryption where applicable, to protect your data.
However, no system is completely immune to risks, and we cannot guarantee absolute security of information transmitted online.
6. Data Retention
Your personal information is retained only as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal and regulatory requirements
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Improve website performance
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Analyse user behavior
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Provide a better shopping experience
You can manage or disable cookies through your browser settings.
8. Your Rights
You have the right to:
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Opt out of marketing communications
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Request access, correction, or deletion of your personal data
Requests can be made using the contact details below.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
10. Support & Assistance
For any concerns regarding this Privacy Policy or your data, contact us at:
11. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of India.
